Shipping & Returns


Please allow up to 3-5 business days for your order to be processed. To estimate delivery time, please take into account the processing time in addition to the time indicated by your selected shipping method at checkout. Please note, processing times do not include shipping times. Orders are processed Monday through Friday, excluding holidays. The shipping carrier chosen at the time of checkout is responsible for the delivery of your package. In the case of a lost package, it is the responsibility of the carrier and all inquiries must be directed to the carrier.



1-800-ASK-USPS Monday - Friday 8AM-8:30PM EST 

Saturday 8AM - 6PM EST 



We provide worldwide shipping for our customers and all shipping costs are calculated, based on location, at checkout. If your item is returned to the sender it’s usually because the address was invalid, or entered incorrectly. Sometimes it also happens because your unit, suite, or apt number is missing. When this happens you are responsible for covering $10 to reship. Please email and give your correct address, then you’ll be invoiced via email to reship your order. Any additional shipping questions please contact


Unfortunately, we do not offer refunds or exchanges.
We offer store credit only.


If you have a return please fill out a return form, at the bottom of the website.

You have 14 days after you receive your item(s) to be eligible for a return.
Sex toys are exempt from being returned for store credit. All flash sale, and sale items are FINAL SALE.
To complete your return, we require a packing slip or proof of purchase. You are only allowed one credit. Once issued a store credit, that item is now final sale.
Once your item is received we will inspect and notify you if your item has been approved or denied.
Please return it in the way you received it, with original packaging, with all tags attached. If it’s not in original packaging, your return will be denied, and your item(s) will be returned back to you.
Shortly after we receive your return, you will receive a store credit via email if your item(s) have been approved. If your order is denied we will notify you as well.

If for any reason you cannot print out the return label and/ or would like the return address, it is below.

Snapback Essentials
Attn: Returns
500 SW 145th Ave, #237
Pembroke Pines, FL, USA 33027

Thank you! We appreciate your business.